Faisalabad Electric Supply Company Bill Online
Online Bill Inquiry System
How to search your bill:
- Select Reference # (14 digits) or Customer ID (10 digits).
- Enter digits only (no spaces or dashes).
- After Click ''Get Bill'' Button Wait Finding Your Bill.
- Click here to open your bill.
FESCO Online Bill 2025 – Check, Download & Print Your Electricity Bill
Are you tired of waiting for your monthly electricity bill to arrive? Missing bill delivery dates and facing late payment charges can be frustrating. The good news is that you can now check your FESCO online bill instantly from anywhere, anytime – without waiting for the paper bill to reach your doorstep.
At simownerdetailss.com.pk, we provide you with a fast, reliable, and completely free service to check your FESCO electricity bill online. Simply enter your 14-digit reference number or 10-digit customer ID in the bill checker above, and your complete bill will be displayed within seconds. You can view your current bill amount, due date, consumption details, payment history, and much more – all in one place.
Whether you need to download a duplicate bill, print it for payment, or check if your previous bill was paid, our platform makes the entire process effortless. Read this complete guide to learn everything about FESCO services, coverage areas, payment methods, bill charges, and how to resolve common billing issues.
What is FESCO?
FESCO stands for Faisalabad Electric Supply Company, one of Pakistan’s major electricity distribution companies. Established in 1997, FESCO operates under the Pakistan Electric Power Company (PEPCO) and is regulated by the National Electric Power Regulatory Authority (NEPRA).
Key Facts About FESCO:
Company Name: Faisalabad Electric Supply Company (FESCO)
Established: 1997
Parent Organization: PEPCO (Pakistan Electric Power Company)
Regulatory Authority: NEPRA
Headquarters: Faisalabad, Punjab, Pakistan
Chief Executive Officer: Engineer Bashir Ahmed
Total Customers: Approximately 4.96 million
Population Served: Over 26 million people
Total Employees: Around 3,000
Coverage Area: 8 districts across Central Punjab
Industry: Electricity Distribution
Annual Revenue: PKR 7,500+ Billion (2022)
Owner: Government of Pakistan

FESCO’s primary responsibility is to purchase electricity from the National Transmission and Despatch Company (NTDC), distribute it through its grid stations and transformers, and deliver it to residential, commercial, industrial, and agricultural consumers across its designated service areas.
The company is known for its relatively better operational performance compared to other distribution companies in Pakistan, with lower technical losses and higher bill collection rates. This efficiency makes FESCO one of the better-performing DISCOs (Distribution Companies) in the country.
FESCO Coverage Area – Districts and Cities
FESCO provides electricity distribution services across 8 major districts in Central Punjab, covering 32 tehsils and serving millions of households, businesses, and industries. Here’s the complete breakdown of FESCO’s coverage area:

1. Faisalabad District
- Faisalabad City (Main Hub)
- Jaranwala
- Tandlianwala
- Sammundari
- Chak Jhumra
- Saddar
2. Sargodha District
- Sargodha City
- Bhalwal
- Shahpur
- Sillanwali
- Sahiwal
- Bhera
- Kot Momin
3. Jhang District
- Jhang City
- Shorkot
- Ahmad Pur Sial
- 18-Hazari
4. Toba Tek Singh District
- Toba Tek Singh City
- Gojra
- Kamalia
- Pir Mahal
5. Mianwali District
- Mianwali City
- Isa Khel
- Piplan
6. Bhakkar District
- Bhakkar City
- Darya Khan
- Mankera
- Kallur Kot
7. Khushab District
- Khushab City
- Noorpur Thal
- Quaidabad
- Naushera
8. Chiniot District
- Chiniot City
- Lalian
- Bhowana
FESCO’s service area includes 30 constituencies of the National Assembly and 50 constituencies of the Provincial Assembly, making it one of the politically significant electricity distribution regions in Punjab.
How to Find Your 14-Digit Reference Number
Before you can check your FESCO bill online, you need your 14-digit reference number or 10-digit customer ID. Here’s where to find it:
On Your Paper Bill: Look at the top-left corner of your electricity bill. You’ll see a 14-digit number clearly printed – this is your reference number. It’s usually highlighted in a colored box (blue, red, or yellow) for easy identification.
Example Format: 12-345-678-901-23

What If You Don’t Have Your Bill?
- Check any old electricity bill – your reference number remains the same
- Look at your previous month’s bill
- Contact FESCO customer service at 111-000-118
- Visit your nearest FESCO office with your CNIC
Important Note: You cannot check your FESCO bill using:
- Your name
- CNIC number
- Address
- Meter number
- Mobile phone number
The reference number is mandatory for online bill checking.
How to Check FESCO Online Bill – Step-by-Step Guide
Checking your FESCO electricity bill online is incredibly simple. Follow these easy steps:
Step 1: Visit simownerdetailss.com.pk/fesco-online-bill/
Step 2: Locate the bill checker tool at the top of the page
Step 3: Enter your 14-digit reference number or 10-digit customer ID in the input field
Step 4: Click the “Check Bill” or “Submit” button
Step 5: Your bill will be displayed within 2-3 seconds
Step 6: Review your bill details including:
- Current month bill amount
- Due date
- Issue date
- Meter reading date
- Units consumed
- Previous reading
- Current reading
- Arrears (if any)
- Payment history for last 12 months
Step 7: To download or print your bill, click the “Print Bill” button
Step 8: Select “Save as PDF” if you want to download, or choose your printer to print directly
How to Download FESCO Duplicate Bill
Lost your original electricity bill? No problem. You can download a duplicate copy of your FESCO bill online in just a few clicks:
Method 1: Direct Download
- Check your bill using the steps mentioned above
- Once your bill is displayed, click “Print Bill” or “Download” button
- In the print dialog box, change destination to “Save as PDF”
- Choose your download location
- Click “Save”
Method 2: Print and Scan
- Check your bill online
- Click the “Print” button
- Print a physical copy
- Use a scanner or mobile scanning app to create a digital copy
Your downloaded duplicate bill is exactly the same as the original paper bill and is fully valid for payment at any bank, post office, or retail outlet.
Understanding Your FESCO Bill – Complete Breakdown
Your FESCO electricity bill contains several important sections. Here’s what each part means:
Basic Information Section
- Consumer Name: Your registered name
- Consumer ID: Your unique 10-digit customer identification number
- Reference Number: 14-digit number for bill checking
- Billing Address: Your registered premises address
- Tariff Category: Your connection type (domestic, commercial, industrial, agricultural)
- Sanctioned Load: Maximum approved load in kilowatts (kW)
Meter Reading Section
- Meter Number: Your electricity meter’s unique identification
- Previous Reading: Last month’s meter reading
- Current Reading: This month’s meter reading
- Units Consumed: Total electricity units used (Current – Previous)
- Reading Date: Date when meter was read
- Multiplying Factor (MF): For high-capacity meters (usually 1 for residential)
Billing Charges Section
- Energy Charges: Cost of electricity units consumed
- Fixed Charges: Monthly fixed fee based on your sanctioned load
- Electricity Duty (ED): 1.5% tax on electricity consumption
- General Sales Tax (GST): 17% tax on electricity charges
- TV Fee: PKR 35 monthly fee for Pakistan Television
- FPA (Fuel Price Adjustment): Variable charge based on fuel costs
- FC Surcharge (Financing Cost): 43 paisa per unit
- QTA (Quarterly Tariff Adjustment): Applied every 3 months
- TR Surcharge (Tariff Rationalization): NEPRA and GOP tariff difference
Payment Section
- Current Month Charges: Total amount for this month
- Arrears: Any unpaid amount from previous months
- Late Payment Surcharge: Penalty if previous bill paid late
- Total Amount Payable: Grand total you need to pay
- Due Date: Last date to pay without penalty
- Amount After Due Date: Total including late payment charges
Payment History
Your bill also shows the last 12 months’ payment record, indicating which months were paid and which remain unpaid.
FESCO Bill Charges Explained in Detail
Understanding each charge on your bill helps you identify any discrepancies and manage your electricity costs better:
1. Energy Charges
This is the main component of your bill – the cost of actual electricity you consumed. The rate per unit varies based on:
- Your consumption slab (higher consumption = higher rate per unit)
- Your tariff category (domestic, commercial, industrial)
- Time of use (peak vs off-peak hours for TOD meters)
2. Fixed Charges
A monthly charge based on your sanctioned load, regardless of whether you use electricity or not. It covers:
- Meter maintenance
- Infrastructure costs
- Administrative expenses
Typical Fixed Charges:
- 1-5 kW: PKR 100-200
- 6-10 kW: PKR 300-500
- Above 10 kW: Higher rates
3. Electricity Duty (ED)
A provincial tax levied by the Punjab Government at 1.5% of your electricity charges. This revenue goes to the provincial treasury for development projects.
4. General Sales Tax (GST)
Federal tax charged at 17% on your electricity consumption. This is a standard sales tax applied to most goods and services in Pakistan.
5. TV Fee
A fixed monthly charge of PKR 35 to support Pakistan Television Corporation (PTV). This fee has been in place for decades and is collected from all electricity consumers.
6. Fuel Price Adjustment (FPA)
The most variable component of your bill. Since most electricity in Pakistan is generated using imported fuel (oil, LNG, coal), the FPA passes on fuel price fluctuations to consumers.
Key Points:
- FPA can be positive (added to bill) or negative (deducted from bill)
- Changes monthly based on international fuel prices
- Determined by NEPRA based on actual generation costs
7. Financing Cost (FC) Surcharge
A charge of 43 paisa per unit to recover debt servicing costs of Power Holding Private Limited (PHPL). This surcharge was introduced to help pay off circular debt in Pakistan’s power sector.
8. Quarterly Tariff Adjustment (QTA)
Applied every three months to account for:
- Transmission and distribution losses
- Exchange rate variations
- Actual costs versus projected costs
9. Tariff Rationalization (TR) Surcharge
The difference between:
- NEPRA-determined tariff (what the company should charge)
- GOP-notified tariff (what the government allows them to charge)
If there’s a shortfall, it’s recovered through TR surcharge. If there’s excess, consumers get a subsidy.
10. Deferred Amount
This is an amount you can choose to pay in installments rather than immediately. There are no late payment charges on deferred amounts, but they will appear in your subsequent bills.
FESCO Peak Hours and Load Management
FESCO has designated peak hours when electricity demand is highest. Using less electricity during these times helps:
- Reduce your bill
- Minimize load shedding
- Stabilize the power supply system
Peak Hours Schedule:
Summer Season (April to October):
- Peak Hours: 6:30 PM to 10:30 PM
Winter Season (November to March):
- Peak Hours: 6:00 PM to 10:00 PM
TOU/TOD Meters (Time of Use / Time of Day)
FESCO has introduced smart TOU/TOD meters that charge different rates based on the time of day:
Peak Hours: Higher rate per unit
Off-Peak Hours: Lower rate per unit
Normal Hours: Standard rate per unit
If you have a TOD meter, you can significantly reduce your bill by:
- Running heavy appliances (washing machine, iron, water heater) during off-peak hours
- Avoiding AC/heater use during peak hours
- Shifting non-essential tasks to off-peak times
Electricity Saving Tips to Reduce Your Bill
- Replace Old Appliances: Use energy-efficient LED bulbs, inverter ACs, and Energy Star-certified appliances
- Proper Insulation: Insulate your home to reduce heating/cooling needs
- Regular Maintenance: Clean AC filters monthly, service appliances regularly
- Unplug Devices: Many devices consume power even when off
- Use Natural Light: Open curtains during daytime to reduce artificial lighting
- Optimize Refrigerator: Keep it away from heat sources, don’t overload
- Limit AC Use: Set thermostat to 24°C instead of 18°C
- Use Ceiling Fans: They consume far less power than ACs
- Solar Panels: Consider installing solar panels for long-term savings
- Smart Power Strips: Cut power to multiple devices at once
FESCO Bill Payment Methods – Online and Offline
FESCO offers multiple convenient payment options to ensure you never miss your payment deadline:
Online Payment Methods (Recommended)
1. JazzCash
- Download JazzCash app from Play Store/App Store
- Login to your account
- Go to “Bill Payment” section
- Select “Electricity”
- Choose “FESCO”
- Enter your 14-digit reference number
- Verify bill amount and pay
- No extra charges
2. Easypaisa
- Download Easypaisa app
- Login to your account
- Tap “Bill Payment”
- Select “Electricity” → “FESCO”
- Enter reference number
- Confirm and pay
- No extra charges
3. MCB Live / HBL / UBL / ABL Mobile Banking
- Login to your bank’s mobile app
- Go to “Bills” or “Payments”
- Select “Electricity”
- Choose “FESCO”
- Enter reference number and pay
- No extra charges
4. Online Banking (Internet Banking)
- Login to your bank’s website
- Navigate to bill payment section
- Add FESCO as biller
- Enter reference number
- Make payment
- No extra charges
5. Debit/Credit Card Payment
- Visit authorized payment platforms
- Select FESCO bill payment
- Enter reference number
- Pay using your card
- May have processing fees
Offline Payment Methods
1. Bank Branches
Visit any of these banks with your printed bill:
- National Bank of Pakistan (NBP)
- Habib Bank Limited (HBL)
- MCB Bank
- Allied Bank Limited (ABL)
- United Bank Limited (UBL)
- Bank Alfalah
- Meezan Bank
- And other commercial banks
2. Post Office
- Visit any Pakistan Post Office
- Present your bill or reference number
- Make cash payment
- Get payment receipt
3. Franchise/Bill Collection Centers
- FESCO authorized collection centers
- Omni/1Link payment centers
- Various retail outlets displaying FESCO bill payment sign
4. FESCO Office
- Visit your nearest FESCO subdivision office
- Present your bill
- Pay at the cash counter
Pro Tip: Online payment methods are faster, more convenient, and provide instant confirmation. You also get digital receipts for record-keeping.
How to Check If Your FESCO Bill is Paid or Not
Want to confirm whether your electricity bill payment was successfully processed? Here’s how:
Method 1: Check Payment History
- Check your bill online using your reference number
- View the complete bill
- Scroll to the “Payment History” section
- Check the last 12 months’ record
- Paid bills will show payment amount and date
- Unpaid bills will show as “Unpaid” or blank
Method 2: Look for “Bill Paid” Stamp
Some online bill checking portals display a “Bill Paid” stamp on bills that have been successfully paid. Check for this indicator when viewing your bill.
Method 3: Check Current Arrears
If your bill shows zero arrears and no previous unpaid amount, it means your last bill was paid successfully.
Method 4: Contact FESCO Helpline
Call 111-000-118 and provide your reference number. Customer service can check your payment status and confirm.
Method 5: Check Your Bank/Payment App
Review transaction history in your JazzCash, Easypaisa, or bank app to verify the payment was deducted.
Important: Payments can take 24-48 hours to reflect in FESCO’s system, so if you just paid, wait a day before checking status.
FESCO Bill Not Received – What to Do?
Sometimes your paper bill doesn’t arrive on time due to:
- Postal delays
- Wrong address
- Distributor negligence
- Lost in mail
Don’t worry – you can still avoid late payment charges:
Solution 1: Check Online
Use our bill checker at simownerdetailss.com.pk/fesco-online-bill/ to view and download your bill instantly.
Solution 2: SMS Service
Register for FESCO’s SMS service to receive bill details via text message:
- Visit your nearest FESCO office
- Fill out the SMS service registration form
- Provide your mobile number
- Receive bill amount and due date via SMS every month
Solution 3: Email Service
Register for email bill delivery:
- Visit FESCO office
- Fill email service registration form
- Provide your email address
- Receive digital copy of your bill monthly
Solution 4: Mobile App
Download FESCO’s official mobile app (if available) to check bills on your smartphone.
Solution 5: Regular Online Check
Make it a habit to check your bill online around the 15th-20th of each month (typical bill generation time).
FESCO Bill Errors and How to Fix Them
Common Bill Errors:
1. “Bill Not Found” Error
Causes:
- Incorrect reference number entered
- Typing mistake
- Bill not yet generated
- System maintenance
Solutions:
- Double-check your reference number
- Ensure no spaces or dashes
- Try again after a few hours
- Use a different browser/device
- Contact FESCO helpline
2. “Error 404” or “Page Not Found”
Causes:
- Website technical issues
- Server down
- Internet connectivity problem
Solutions:
- Check your internet connection
- Try a different website (use our bill checker)
- Clear browser cache and cookies
- Try again later
3. Incorrect Bill Amount
Causes:
- Wrong meter reading
- Estimated bill
- Adjustment from previous months
- Tariff changes
Solutions:
- Check your meter reading yourself
- Compare with previous bills
- File a complaint if reading is incorrect
- Visit FESCO office for clarification
4. Overcharging / High Bill
Causes:
- Actual high consumption
- Meter defect
- Electricity theft in shared meter
- FPA increase
- Added arrears
Solutions:
- Review your consumption pattern
- Request meter testing
- Check for faulty appliances
- Verify meter is not shared
- File formal complaint
5. Duplicate Billing
Causes:
- System error
- Previous arrears added
- Parallel connection detected
Solutions:
- Contact FESCO immediately
- Provide previous payment proof
- Request bill correction
FESCO Bill Correction Process
If you find any error in your FESCO bill, follow this procedure:
Step 1: Collect Evidence
- Previous months’ bills
- Meter reading photos
- Payment receipts
- Consumption comparison
Step 2: Visit FESCO Office
Go to your nearest FESCO subdivision office during working hours (8 AM – 4 PM, Monday-Friday).
Step 3: File a Written Application
Write an application addressing: The Superintendent Engineer (SE) FESCO Circle Office, [Your City]
Include:
- Your reference number
- Consumer ID
- Name and address
- Problem description
- Requested correction
- Your signature and date
Step 4: Submit Supporting Documents
Attach copies of:
- Wrong bill
- Previous bills
- Payment receipts (if applicable)
- Meter reading photos (if applicable)
Step 5: Get Token/Receipt
Receive acknowledgment receipt with complaint number for tracking.
Step 6: Follow Up
- FESCO should respond within 7-14 days
- Call helpline for status update
- Visit office if no response
Step 7: If Not Resolved
Escalate to:
- FESCO Chief Engineer (CE)
- NEPRA Electric Inspector for Faisalabad Region
Address: Office of Electric Inspector
Faisalabad Region
Opposite Commissioner Office
Civil Lines, Faisalabad
Contact NEPRA Helpline: 051-9206500
Your Rights as a FESCO Consumer Under NEPRA
As an electricity consumer, you have specific rights protected by NEPRA (National Electric Power Regulatory Authority):
1. Right to Accurate Billing
You have the right to receive bills based on actual meter readings, not estimates.
2. Right to Timely Bill Delivery
Bills must be delivered at least 7 days before the due date.
3. Right to Dispute
You can challenge incorrect bills and demand investigation without disconnection during the investigation period.
4. Right to Meter Testing
You can request meter accuracy testing. If the meter is faulty (error > ±2.5%), testing is free.
5. Right to Refund
If overcharged, you’re entitled to a refund or adjustment in the next bill.
6. Right to Complaint Redressal
FESCO must acknowledge your complaint and respond within specified timeframes:
- Billing complaints: 14 days
- Technical complaints: 7 days
- Emergency complaints: 24 hours
7. Right to Appeal
If unsatisfied with FESCO’s response, you can appeal to NEPRA’s Consumer Affairs Department.
8. Right to Connection
You have the right to new connection within 30 days of application (if feasible).
9. Right to Disconnection Notice
FESCO must give at least 10 days’ written notice before disconnection for non-payment.
10. Right to Information
You can request information about tariffs, policies, and procedures.
FESCO Helpline and Contact Information
Customer Service Helpline
Phone: 111-000-118
Available: 24/7
FESCO Headquarters
Address: Old Maraka Road, Near Peoples Colony, Faisalabad
Phone: +92 (41) 9220290
Phone: +92 (41) 9220176
Complaint Registration
Online: Visit www.fesco.com.pk
Email: complaints@fesco.com.pk
Social Media
Check FESCO’s official Facebook and Twitter pages for updates and announcements.
District-Level Offices
FESCO has subdivision offices in all 8 districts. Visit the nearest office for:
- Bill corrections
- New connections
- Meter issues
- Load enhancement
- Name transfer
Emergency Numbers (For Power Outages)
Contact your local FESCO subdivision office immediately during:
- Extended outages
- Transformer failure
- Dangerous wiring
- Sparking meters
NEPRA Complaint (If FESCO Doesn’t Respond)
Phone: 051-9206500
Email: complaints@nepra.org.pk
Address: NEPRA Tower, Attaturk Avenue, G-5/1, Islamabad
FESCO Load Shedding Schedule
FESCO implements scheduled load shedding (power outages) based on:
- Feeders’ loss ratio
- Payment recovery rate
- Area classification
- Seasonal demand
Feeder Categories:
Category A (Low Loss, High Recovery):
- 0-2 hours daily load shedding
- Better areas with good payment
Category B (Medium Loss):
- 2-4 hours daily load shedding
Category C (High Loss, Poor Recovery):
- 4-8 hours daily load shedding
- Areas with electricity theft and low payment
Check Your Area’s Schedule:
- Contact local FESCO office
- Call helpline 111-000-118
- Check FESCO official website
- Ask your neighborhood’s feeder name and category
Pro Tip: Areas with better bill payment and less electricity theft get less load shedding. Pay your bills on time and report theft to improve your area’s feeder status.
FESCO New Connection Process
Planning to get a new electricity connection? Here’s the complete procedure:
Required Documents:
- Copy of CNIC (front and back)
- Proof of ownership (property documents, sale deed, allotment letter)
- OR Rent agreement + landlord’s NOC (for rented property)
- Location map/sketch
- Two passport-size photos
- Copy of previous electricity bill (if available)
Application Process:
- Visit nearest FESCO subdivision office
- Get new connection application form
- Fill form with correct details
- Attach all required documents
- Submit and get acknowledgment receipt
Processing Time:
- Domestic connection: 15-30 days
- Commercial connection: 30-45 days
- Industrial connection: 45-60 days
Connection Charges:
Depend on:
- Sanctioned load
- Single-phase or three-phase
- Distance from nearest pole
- Type of connection
After Approval:
- FESCO team will visit your location
- Install meter and connection
- Generate first bill after 30 days
FESCO vs Other DISCOs – How Does It Compare?
FESCO is generally considered one of the better-performing electricity distribution companies in Pakistan. Here’s how it compares:
Performance Metrics:
Distribution Losses:
- FESCO: ~12-15% (Among the lowest)
- National Average: ~18-20%
- Best: IESCO (~10%)
- Worst: SEPCO, PESCO (~30-35%)
Bill Recovery Rate:
- FESCO: ~95-97%
- National Average: ~85-90%
- This means FESCO collects most of its bills, resulting in less financial stress
Load Shedding:
- FESCO: Moderate (2-6 hours on average)
- Better areas experience minimal outages
- Worse than IESCO and LESCO but better than PESCO, QESCO, and SEPCO
Customer Service:
- FESCO has improved its complaint resolution system
- Online services are better than many other DISCOs
- Response time is relatively faster
Coverage Quality:
- FESCO serves both industrial (Faisalabad) and agricultural areas
- Better infrastructure in urban centers
- Rural areas still face challenges
FESCO Tariff Structure – Understanding Your Rate
FESCO follows NEPRA-notified tariff rates that vary based on:
Consumption Slabs for Domestic Consumers (Approximate):
0-50 Units: PKR 3-5 per unit (Protected Category)
51-100 Units: PKR 6-8 per unit
101-200 Units: PKR 10-12 per unit
201-300 Units: PKR 16-18 per unit
301-700 Units: PKR 20-25 per unit
Above 700 Units: PKR 30-45 per unit
Note: These are approximate rates. Actual rates change based on FPA, FC surcharge, and other adjustments. Plus, taxes (GST, ED) are added separately.
Other Consumer Categories:
Commercial: Higher base rate, usually PKR 15-35 per unit depending on usage
Industrial: Bulk rates with separate ToD pricing, typically PKR 10-25 per unit
Agricultural: Subsidized rates, PKR 5-15 per unit
Government: Special rates as per agreement
Time of Use (ToU) Tariff:
For smart meter users:
- Peak Hours: 2x normal rate
- Off-Peak Hours: 0.5x normal rate
- Normal Hours: Standard rate
Government Relief Packages and Subsidies
The Pakistani government periodically announces relief packages for electricity consumers:
Current Subsidies (As of 2025):
1. Domestic Consumer Relief:
- Consumers using up to 200 units per month receive substantial subsidy
- This reduces effective rate to PKR 10-12 per unit for first 200 units
- Automatically applied to eligible bills
2. Agricultural Subsidy:
- Reduced rates for tube wells and agricultural use
- Helps farmers reduce cultivation costs
3. Industrial Support Package:
- Export industries may receive special tariff concessions
- Subject to approval and verification
4. Senior Citizen Discount:
- Some provinces offer discounts for senior citizens
- Check with FESCO office for eligibility
5. Ramadan Package:
- Special relief during Ramadan month
- Usually announced by government annually
6. Protected Consumer Category:
- Consumers using less than 50 units (lifeline consumers)
- Heavily subsidized rates of PKR 2-4 per unit
How to Avail Subsidies: Most subsidies are automatically applied if you meet criteria. For special category subsidies, apply at FESCO office with:
- Proof of eligibility (age proof for senior citizen, etc.)
- CNIC copy
- Recent electricity bill
- Application form
FESCO Energy Conservation Tips by Season
Summer Energy Saving (April-October):
Air Conditioning:
- Set thermostat to 24-26°C instead of 18-20°C (saves 20-30%)
- Use ceiling fans with AC to circulate air
- Service AC before summer starts
- Keep AC filters clean
- Use timer to turn off during sleeping hours
- Close curtains during peak sun hours
Refrigerator:
- Don’t overload
- Set temperature to medium (not coldest)
- Keep away from stove/oven
- Let hot food cool before refrigerating
Lighting:
- Use natural daylight during day
- Switch to LED bulbs (use 75% less energy)
- Turn off lights in empty rooms
Other Appliances:
- Unplug phone chargers when not in use
- Use washing machine with full loads only
- Iron clothes in batches
- Use pressure cooker instead of regular pots
Winter Energy Saving (November-March):
Heating:
- Use room heaters only in occupied rooms
- Seal windows and doors to prevent heat loss
- Use thick curtains at night
- Wear warm clothes instead of maximum heating
- Set heater timer for limited hours
Water Heating:
- Use solar water heater if possible
- Heat only required amount of water
- Insulate geyser tank
- Turn off geyser immediately after use
General Tips:
- Maximize natural sunlight during day
- Keep doors/windows closed to retain heat
- Use LED bulbs (they also generate less heat)
Year-Round Habits:
- Unplug vampire devices (devices that consume power even when off)
- Use energy-efficient appliances (look for Energy Star ratings)
- Regular maintenance of all electrical appliances
- Monitor your consumption by tracking monthly units
- Identify power-hungry appliances and use sparingly
- Consider solar panels for long-term investment
- Use power strips to completely cut power to multiple devices
- Educate family members about energy conservation
- Check for electricity leakage (hire electrician annually)
- Optimize refrigerator placement (away from heat sources)
How to Detect and Report Electricity Theft
Electricity theft is a major problem in Pakistan, contributing to higher bills for honest consumers and increased load shedding. Here’s how you can help:
Signs of Electricity Theft:
- Direct Hooking (Kunda):
- Wires directly connected to main transmission lines
- Bypassing the meter completely
- Most common form of theft
- Meter Tampering:
- Broken meter seals
- Meter running unusually slow
- Meter display not working but electricity available
- Meter box forcefully opened
- Bypassing Meter:
- Wires going around the meter
- Internal wiring modified
- Meter showing zero consumption despite usage
- Shared Meter Abuse:
- One meter illegally supplying multiple homes
- Neighbors tapping into your meter line
How to Report:
Method 1: FESCO Helpline
- Call: 111-000-118
- Provide: Location, type of theft, details
- Anonymous reporting available
Method 2: Visit FESCO Office
- Go to nearest subdivision office
- File written complaint with details
- Include photos if possible (be safe)
Method 3: Online Complaint
- Visit www.fesco.com.pk
- Fill online complaint form
- Upload evidence if available
Method 4: NEPRA Helpline
- For serious cases ignored by FESCO
- Call: 051-9206500
- Email: complaints@nepra.org.pk
Why Report Theft?
- Reduces your bill: Less theft = lower distribution losses = reduced FPA
- Less load shedding: Your area’s feeder gets better category
- Fair pricing: Honest consumers don’t subsidize thieves
- Improved service: FESCO allocates better resources to compliant areas
- Legal duty: Electricity theft is a criminal offense
Safety Note: Never confront thieves directly. Always report through proper channels and let authorities handle it.
FESCO Meter Reading and Billing Cycle
Understanding when and how your meter is read helps you track consumption better:
Meter Reading Schedule:
FESCO typically reads meters on a monthly cycle, with specific dates for each area/feeder. Your meter reading date is mentioned on your bill.
Common Reading Period: 1st to 30th of each month (varies by area)
How Meters Are Read:
1. Manual Reading (Most Common):
- FESCO meter reader visits your premises
- Notes down current reading
- Issues handwritten slip (if home)
- Bill generated within 7-10 days
2. Automated Meter Reading (AMR):
- New smart meters transmit data automatically
- No need for physical visit
- More accurate and efficient
- Being implemented gradually
3. Estimated Billing:
- Used when meter not accessible
- Based on previous average consumption
- Should be avoided – causes billing issues
- Always cooperate with meter readers
Billing Timeline:
Day 1-5: Meter reading conducted
Day 6-12: Bill generation and processing
Day 13-18: Bill printing and dispatch
Day 19-22: Bill delivery to consumers
Day 23-30: Payment due date (typically 7-10 days from bill date)
Day 31+: Late payment surcharge applies
Tips for Accurate Billing:
- Ensure meter accessibility – Don’t lock meter in inaccessible location
- Note your own reading – Cross-check with official reading
- Report if reader doesn’t come – Call helpline immediately
- Keep meter area clean – Remove obstacles
- Verify meter seal – Ensure it’s not broken
- Maintain meter – Report damage immediately
What If Meter Reader Doesn’t Come?
- Read your meter yourself
- Note the reading with date
- Call FESCO helpline: 111-000-118
- Request actual reading visit
- Provide your self-reading as reference
- This helps avoid estimated billing
Dealing with FESCO Disconnection
If you’ve missed bill payments, FESCO may disconnect your electricity. Here’s what you need to know:
Disconnection Process:
Step 1: Reminder SMS/Call
- FESCO sends reminders as due date approaches
Step 2: First Notice
- Sent after due date passes
- Usually 5-7 days after due date
- Warning of upcoming disconnection
Step 3: Final Notice
- Sent 10-15 days after due date
- Mentions specific disconnection date
- Last chance to pay
Step 4: Disconnection
- Typically 20-30 days after due date
- Connection physically cut
- Meter seal may be removed
Your Rights During Disconnection:
- Minimum 10 days notice required before disconnection
- Cannot disconnect during investigation of your complaint
- Cannot disconnect on public holidays or extreme weather (discretionary)
- Must provide written notice clearly stating reason
How to Avoid Disconnection:
- Pay immediately when you receive notice
- Request installment plan if unable to pay full amount
- File complaint if bill is incorrect (prevents disconnection during investigation)
- Communicate with FESCO – explain genuine hardship
- Never ignore notices – action becomes harder later
Reconnection Process:
If Disconnected, You Must:
- Pay all arrears including current bill
- Pay late payment surcharge (5% of arrears)
- Pay reconnection charges:
- Domestic: PKR 500-1,500
- Commercial: PKR 1,500-3,000
- Industrial: Higher based on load
- Visit FESCO office with payment receipts
- Submit reconnection application
- Wait 24-72 hours for reconnection
Express Reconnection:
For emergencies (medical reasons, etc.):
- Explain situation to Superintendent Engineer
- Provide medical certificate or proof
- May get priority reconnection
- Still need to pay dues
Pro Tip: Always maintain communication with FESCO. If you’re facing genuine financial difficulty, they may offer installment plans rather than immediate disconnection.
Conclusion – Why Choose Our FESCO Bill Checking Service
At simownerdetailss.com.pk, we provide you with the most comprehensive, user-friendly, and reliable FESCO online bill checking service in Pakistan. Here’s why thousands of users trust us:
Our Advantages:
✅ 100% Free Service – No hidden charges, completely free
✅ Instant Results – Bill displayed in 2-3 seconds
✅ Mobile Friendly – Works perfectly on all smartphones
✅ Secure Platform – Your data is completely safe
✅ Always Updated – Latest bills available immediately
✅ Complete Information – Everything you need to know about FESCO
✅ Multiple Payment Options Guide – Detailed instructions for all methods
✅ Troubleshooting Help – Solutions for common problems
✅ 24/7 Availability – Check your bill anytime, anywhere
✅ No Registration Required – Just enter reference number and check
What Makes Us Different:
Unlike other bill checking websites that only show basic bill information, we provide:
- Comprehensive guides on bill charges, payment methods, and problem resolution
- Consumer rights information to protect you against unfair practices
- Energy saving tips to reduce your electricity costs
- Troubleshooting solutions for billing errors
- Latest updates on tariffs, subsidies, and relief packages
- FAQ section covering 30+ common questions
- Complete coverage area information to verify your connection
- Detailed explanation of every bill component
How We Help You Save Money:
By using our platform, you can:
- Check bills early – Plan your budget ahead
- Avoid late payment charges – Never miss due dates
- Detect billing errors – Save on incorrect charges
- Learn energy conservation – Reduce monthly consumption
- Understand your bill – Make informed decisions
- Find best payment method – Choose zero-fee options
- Know your rights – Fight unfair charges
Our Commitment:
We are dedicated to making electricity billing simple, transparent, and accessible for every FESCO consumer. Our goal is not just to show you your bill, but to empower you with knowledge and tools to manage your electricity usage effectively.
What Our Users Say:
“Finally found a website that explains everything about FESCO bills. Very helpful!” – Ahmad, Faisalabad
“I was overcharged for 3 months. This guide helped me file complaint and get refund.” – Fatima, Sargodha
“The energy saving tips reduced my bill by 25%. Thank you!” – Hassan, Jhang
“Best FESCO bill checking website. Fast, reliable, and informative.” – Ayesha, Chiniot
Check Your FESCO Bill Now
Don’t wait for your paper bill to arrive. Check your FESCO online bill right now at simownerdetailss.com.pk/fesco-online-bill/
Simply enter your 14-digit reference number in the bill checker at the top of this page and get instant access to:
- Current bill amount
- Due date
- Complete bill details
- Payment history
- Download/print option
- Payment method guidance
Remember: Paying your electricity bill on time is not just a legal obligation – it’s your contribution to a better Pakistan with stable electricity supply and fair pricing for all.
Disclaimer: This website is an independent bill checking service and is not officially affiliated with FESCO. All information provided is for guidance purposes. For official queries, please contact FESCO directly at 111-000-118 or visit www.fesco.com.pk.
Check: Sim Owner Details
Frequently Asked Questions
Get Your Answers To The Most Asked Questions By The Users On Sim Owner Details Site
Can I check FESCO bill without a reference number?
No, you cannot check your bill without a reference number. You need either your 14-digit reference number or 10-digit customer ID. You cannot check using name, CNIC, meter number, or address.
How can I get my FESCO reference number if I don't have any old bill?
Visit your nearest FESCO office with your CNIC or call customer service at 111-000-118. They can provide your reference number after verification.
Why is my FESCO bill so high this month?
Common reasons include: increased consumption, FPA adjustment, added arrears, estimated billing, meter defect, or tariff changes. Check your meter reading and compare with previous months.
Can I pay my FESCO bill in installments?
Yes, you can request installment plans for large bills or arrears. Visit FESCO office and apply with valid reasons. Approval depends on your payment history.
What happens if I don't pay my FESCO bill on time?
Late payment consequences include: 5% late payment surcharge added, disconnection notice after 10 days, connection cut-off after notice period, and reconnection charges when paying.
How can I change the name on my FESCO bill?
Visit FESCO office with: property sale deed, previous owner’s NOC (if possible), new owner’s CNIC copy, and application form. The process is similar to a new connection.
What is FPA and why does it change every month?
FPA (Fuel Price Adjustment) reflects fuel cost variations in electricity generation. It changes monthly based on international oil, gas, and coal prices.
How can I apply for FESCO net metering for solar panels?
Yes, you can use any bank to make payment for your FESCO bill. This website lets you check your FESCO online bill. We have also covered FESCO bill online in detail, including how to pay, steps to check the bill, areas we serve, the services we offer, helpline information, and other related topics.
Can I check if my previous month's bill was paid?
Yes, check the “Payment History” section when viewing your bill online. It shows the last 12 months’ payment record.
What is the difference between sanctioned load and connected load?
Sanctioned load is the maximum approved load by FESCO (in kW). Connected load is the total wattage of all appliances you have. Sanctioned load must be equal or higher than connected load.
How long does it take for payment to reflect in FESCO's system?
Payments made through banks or mobile apps usually reflect within 24-48 hours. During weekends or holidays, it may take longer.
Can I increase my sanctioned load?
Yes, apply for load enhancement at FESCO office with: application, updated wiring diagram, additional charges payment, and NOC from relevant authority (if required).
What should I do if my meter is not working?
Immediately report to FESCO office or call 111-000-118. They will send a technician to inspect. Don’t try to repair yourself as it’s illegal.
Why am I receiving estimated bills?
Estimated bills are issued when: meter reader couldn’t access your meter, meter is faulty, or meter reading date was missed. Contact FESCO to provide actual reading.
Can I check FESCO bill for multiple connections?
Yes, you can check bills for all your connections, but you need separate reference numbers for each.
What is a FESCO detection bill?
A detection bill is issued for: electricity theft, meter tampering, direct hooking, or slow meter. It includes back charges and penalties.
How can I file a complaint about frequent load shedding?
Call 111-000-118, visit local FESCO office, or email complaints@fesco.com.pk with your area details, feeder name, and outage duration.
Is there any subsidy available on FESCO bills?
Yes, the government provides subsidies to domestic consumers using up to 200 units per month. This is automatically applied to eligible bills.
Can I transfer my connection to another location?
No, electricity connections are location-specific. You need to apply for a new connection at the new address and surrender the old one.
What is the FESCO tariff rate per unit?
Tariff rates vary by consumption slabs and connection type. Domestic rates range from PKR 3-45 per unit based on usage. Check NEPRA’s website for current tariff details.
How can I download my FESCO bill payment receipt?
If you paid through mobile banking or online, download the receipt from your payment app. For bank payments, keep the bank receipt. FESCO offices can also provide payment receipts upon request.
Can I pay next month's bill in advance?
No, FESCO’s system doesn’t allow advance payments. You can only pay the current month’s bill once it’s generated.
What is quarterly tariff adjustment (QTA)?
QTA is applied every 3 months to adjust for actual costs versus projected costs in electricity generation and distribution. It can be positive or negative.
How can I report electricity theft in my area?
Call FESCO helpline 111-000-118 or visit your local office. You can report anonym.
What documents do I need for FESCO bill correction?
Bring: your wrong bill copy, previous 2-3 months’ bills, meter reading photos (if applicable), payment receipts, and a written application explaining the error.
Can I check my FESCO bill using a mobile app?
Yes, several third-party apps allow FESCO bill checking. You can also use our mobile-friendly website at simownerdetailss.com.pk/fesco-online-bill/ on any smartphone.
What is the FESCO meter testing fee?
If your meter is accurate (error within ±2.5%), you pay the testing fee (around PKR 500-1000). If faulty, testing is free and you get a refund/adjustment.
How long does FESCO keep bill payment records?
FESCO maintains payment records for at least 12 months, which are visible on your bill. For older records, visit FESCO office with your reference number.
Can I get tax exemption certificate from FESCO?
Yes, business and industrial consumers can request tax certificates for income tax purposes. Apply at FESCO office with your registration documents.
What should I do if someone else is using my FESCO connection?
If you’re the legal owner but someone else is using the connection, file a police complaint for theft and inform FESCO office immediately with property documents.
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